This Privacy Policy describes how and when One Team Report collects, uses and shares your information when you use our Services. If you have any questions or comments about this Privacy Policy, please contact us at

Private Data We Receive And Collect

Personal Identifying Information.

One Team Report collects your email address and full name when you sign up for an account. If you sign up using a Slack account, we request this information from Slack, in addition to your Slack id, and your Slack Workspace name and id.

Your information will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the service requested. It will not be made available to any party outside of the authorized Slack team.

Basic information for account

When you add One Team Report through Slack, the Slack API provides us an authentication token as well as information about you. We store your basic information such as your username, team ID and user ID.

Whenever we need your personal data (typically, when when displaying a list of members in your team with first name, last name and profile picture), we use the authentication token to request your information from Slack's API.

Team Content

This is information you and your team members submit to One Team Report for hosting, processing, and display purposes. This includes full page text, images and attached files, comments on pages, and the content of suggestions. We also generate metadata on the Content you submit like creation time, update time, and the user info for the person submitting the content.

Billing information

If you purchase a premium version of One Team Report, our third party payment processors will collect and store your billing address and credit card information. We use Stripe. Log data. When you use One Team Report, our servers automatically record information, including information that your browser sends whenever you visit a website. This log data may include your IP address, the address of the web page you visited before coming to One Team Report, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Log data does not contain message content and is not routinely deleted.

Device information

In addition to log data, we may also collect information about the device you’re using One Team Report on, including what type of device it is, what operating system you’re using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you’re using and its settings.

One Team Report usage information

This is information about which features you interact with within One Team Report. We don’t log the actual content of the messages, files and comments, just the fact that an event happened using those features on One Team Report.

Third Party Data

One Team Report may receive data about organizations, industries, Website visitors, marketing campaigns and other matters related to our business from third parties that we use to make our own information better or more useful. For example, we may use a service to determine your job title based on your email address so we can suggest One Team Report use cases that match your industry and role.

All this information may be visible in our website by the members of your Slack team but not anyone else.

We also use Google Analytics to help us analyse how our users use our websites and services. You can find out more about this service and how Google uses your data at and You can also opt-out of Google Analytics here:

Third-party Services and how we store your data

We rely on a number of third-party software services to help us provide better service to our customers. Some platforms provide us with sensitive data like tokens or keys in order for us to provide our service. We encrypt and store those details using AES256 encryption and keys are stored on AWS KMS, a service that has been validated and certified by multiple compliance schemas

This list is not meant to be exhaustive and is included here for illustrative purposes. As the One Team Report product improves and technologies change we may integrate with different or additional providers. If you have questions or would like more details about how your data is stored and shared, please contact us. To learn more about how One Team Report connects to your Slack team please visit

Amazon Web Services AWS Relational Database Service (RDS) hosts One Team Report database backend and application hosting services for us. Customer data stored on RDS is fully encrypted.

Stripe We use Stripe to process payments. Your billing information, including your credit card, email, payment history, and plan information is stored on Stripe.

Helpy We use Helpy to provide support and communicate with users about their account via in-app chat and email. We send Intercom your full name, email address and account information.


One Team Report uses cookies –a cookie is a small data file that is transferred to your computer's hard disk– and similar technologies in our Websites and Services that help us collect Other Information. The Websites and Services may also include cookies and similar tracking technologies of third parties, which may collect Other Information about you via the Websites and Services and across other websites and online services. You may also opt out of “third party cookies” by following the instructions provided in the Cookies Policy particulars before consenting to our use of Cookies when you visit our Websites and Services. If you have any questions about our Cookie Policy, you may contact us at

Most Internet browsers automatically accept cookies and allow you to refuse or delete them. You can instruct your browser, by changing its settings, to stop accepting cookies. The methods for doing so vary depending on your browser and version. You can learn about blocking or deleting cookies through these links:

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Cookies we use

  1. Google Analytics: Analytics
  2. Stripe: Payment provider
  3. Intercom: Support, chat, and marketing automation
  5. Session Cookies. We use Session Cookies to operate our Service.
  6. Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  7. Security Cookies. We use Security Cookies for security purposes.
Cookie Name Provider Type Purpose Expire Data Location
collect Pixel Used to send data to Google Analytics about the visitor´s
device and behavior. Tracks the visitor across devices and
marketing channels.
Session USA
_ga HTTP Registers a unique ID that is used to generate statistical
data on how the visitor uses the website.
2 years USA
_gat HTTP Used by Google Analytics to throttle request day. 1 day USA
_gid HTTP Registers a unique ID that is used to generate statistical
data on how the visitor uses the website.
1 day USA

Contact Us

Please feel free to contact One Team Report if you have any questions about this Privacy Policy or One Team Report practices, or if you are seeking to exercise any of your statutory rights. You may contact us at or at our mailing address below.

Postal address

Pablo Villaverde Design Studio

Colon 29, 4º iz

36201 Vigo (Pontevedra)


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